Payment Policy

At Riverous, we take payment security and transparency seriously. All transactions made on our website are processed using industry-standard security technologies to ensure your personal and payment information is protected at all times.

Secure Payment Processing (SSL Encryption)

Our website uses industry-standard SSL/TLS encryption to protect your data.
SSL technology encrypts sensitive information, including login credentials and payment details, during transmission so it cannot be accessed by unauthorized parties.

All checkout and payment forms on our website are protected using SSL encryption to help keep your data secure.

You can confirm a secure connection by checking for:

  • A lock icon in your browser’s address bar

  • The “https://” prefix in the website URL

Payment Methods Accepted

We currently accept the following payment methods:

    • American Express
    • Apple Pay
    • Diners Club
    • Discover
    • Google Pay
    • Maestro
    • Mastercard
    • Shop Pay
    • Union Pay
    • Visa
    • Bank Transfers (available for bulk or special orders – contact us for more information)

All payments are processed securely through trusted and compliant payment providers.

Currency

All prices displayed on our website are listed in GBP (British Pound Sterling).
For shipping-related information, please refer to our Shipping Policy.

PCI Compliance

Our payment processing follows the Payment Card Industry Data Security Standard (PCI DSS).
PCI DSS is a global security standard designed to protect cardholder data and reduce the risk of payment fraud.

We do not store or process full payment card details on our servers.

Your Payment Information

For security reasons, your full card number is never accessible to us.
Once a transaction is completed, we can only view:

  • Billing and shipping information

  • Order details

  • The last four digits of your payment card (for reference purposes only)

All payment transactions are handled directly by secure, PCI-compliant payment gateways.

Data Protection & Privacy

We respect your privacy and take the protection of your personal data seriously.
We do not sell or rent your personal information. We may share information with trusted service providers strictly as necessary to process payments and fulfill orders.

Details on how personal information is collected, used, and protected are explained in our Privacy Policy.

Contact Information

Store Name: Riverous
Business Name: TORO AL LTD
Business Address:
43 Laxey Road, Birmingham, B16 0JQ, United Kingdom
Company number:
12791019
Email:
info@riverous.com
Phone:
+447832650775

Working Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Response Time: We aim to respond to all inquiries within 1–2 business days.