Terms of service

This Terms of Service document outlines the rules and conditions under which Riverous provides access to its website, products, and related services.

Overview

This website is owned and operated by Riverous.
Throughout the Site, the terms “we,” “us,” and “our” refer to Riverous.

By visiting our website, browsing content, or purchasing products from us, you agree to be bound by these Terms of Service, along with any related policies referenced herein.
These Terms apply to all users of the Site, including visitors, customers, merchants, and contributors of content.

Please review these Terms carefully before using the website. If you do not agree to all terms and conditions, you should discontinue use of the Site and its Services.

1. Online Store Terms

By accepting these Terms, you confirm that you are at least the legal age of majority in your country or that you have received permission from a parent or legal guardian to use this website.

You agree not to use our products or Services for any unlawful or unauthorized purpose or in violation of applicable laws. Any violation of these Terms may result in immediate termination of your access to the Services.

2. General Conditions

We reserve the right to refuse service to any individual or entity for any reason at any time.

You acknowledge that your information (excluding payment card details) may be transferred over various networks.
All payment information is encrypted during transmission to ensure data security.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information provided on this website is inaccurate, incomplete, or outdated. Content on this Site is intended for general informational purposes only and should not be relied upon as the sole basis for making decisions.

4. Modifications to the Service and Prices

Product prices are subject to change at any time without prior notice.

We also reserve the right to modify, suspend, or discontinue any part of the Services or website at any time without notice.

5. Products or Services

Certain products or Services may be available exclusively online through the Site and may be offered in limited quantities.
Returns or exchanges are accepted only in accordance with our Refund & Return Policy.

6. Accuracy of Billing and Account Information

We reserve the right to refuse, cancel, or limit orders at our sole discretion.

You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions conducted through our store.

7. Optional Tools

We may provide access to third-party tools or services that are not monitored or controlled by us.

Your use of such tools is entirely at your own risk, and Riverous assumes no responsibility for their functionality or outcomes.

8. Third-Party Links

The Site may contain links to third-party websites or resources that are not affiliated with Riverous.

We are not responsible for reviewing, evaluating, or guaranteeing the accuracy, content, or policies of any third-party materials or websites.

9. User Comments and Submissions

If you submit comments, feedback, or suggestions, you grant Riverous a non-exclusive, royalty-free, and unrestricted right to use, reproduce, and distribute such content.

You agree that any submissions will not violate laws, infringe third-party rights, or contain unlawful, abusive, or harmful material.

10. Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions and to update or change information on the Site at any time without prior notice.

12. Prohibited Uses

You are prohibited from using the Site or its content:

  • For unlawful or unauthorized purposes;

  • To violate intellectual property or other rights of third parties;

  • To transmit malicious software, spam, or harmful code;

  • To interfere with or compromise the security or functionality of the Site.

13. Disclaimer of Warranties; Limitation of Liability

We do not warrant that your use of the Site will be uninterrupted, timely, secure, or error-free, or that results obtained will be accurate or reliable.

To the fullest extent permitted by law, Riverous, its officers, employees, affiliates, and partners shall not be liable for any loss, damage, or injury arising from your use of the Site, Services, or products.

14. Indemnification

You agree to indemnify, defend, and hold harmless Riverous, its affiliates, partners, employees, and suppliers from any claims, liabilities, damages, or expenses arising from your breach of these Terms, violation of applicable laws, or infringement of third-party rights.

15. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

16. Termination

These Terms remain effective unless and until terminated by either you or Riverous.

We may suspend or terminate your access to the Site or Services immediately if you violate any provision of these Terms.

17. Entire Agreement

These Terms, together with any policies or guidelines posted on the Site, constitute the entire agreement between you and Riverous regarding your use of the website and Services.

18. Governing Law

These Terms are governed by and interpreted in accordance with the laws of United Kingdom, without regard to its conflict of law principles.

19. Changes to Terms of Service

The most current version of these Terms is always available on this page.

We reserve the right to update, modify, or replace any part of these Terms by posting changes on the Site. Continued use of the website after changes are posted constitutes acceptance of those updates.

20. Contact Information

Store Name: Riverous
Business Name: TORO AL LTD
Business Address: 43 Laxey Road, Birmingham, B16 0JQ, United Kingdom (Address available only for administrative correspondence and product returns. No physical point of sale at this address.)
Company number: 12791019
Email: info@riverous.com
Phone: +447832650775

Working Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Response Time: We aim to respond to all inquiries within 1–2 business days.